Return & Refund Policy

Welcome to Trustli™. Customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

• Products can be returned within 7 days of delivery.
• Items must be unused, in original packaging, and in the same condition received.
• Certain items such as personal use products or discounted items may not be eligible for return.

Refunds

• Once we receive and inspect your returned item, we will notify you about the approval status.
• Approved refunds will be processed within 5–10 business days.
• Shipping charges are non-refundable unless the product received was damaged or incorrect.

Exchanges

• We only replace items if they are defective, damaged, or incorrect.
• Customers may contact our support team for exchange requests.